Outdated software
Old themes, plugins and dependencies create security and compatibility risks.
Website Care from R800/month
Website maintenance for South African businesses.
Website Care by InfoServ Group keeps your business website updated, backed up, secure and available. Our website maintenance services include responsive South African support and a clear monthly report, with no long contract or compulsory sales call.
- Month-to-month
- South African support
- Clear monthly reporting
- Any website platform
WEBSITE CARE SNAPSHOTExample
✓A maintained website with visible work
AvailabilityMonitored
BackupsRecorded
SecurityReviewed
UpdatesDocumented
The quiet website problems
Website maintenance services that prevent avoidable emergencies.
A business website needs ongoing attention after launch. Website Care gives updates, backups, monitoring and support a clear owner.
No verified backup
A backup only helps when it is current, accessible and part of a recovery process.
Silent downtime
Without monitoring, customers may discover an outage before the business does.
Slow page speed
Performance issues frustrate visitors and weaken the path to an enquiry.
Security drift
Certificates, forms and configurations change over time and need routine review.
No ownership
When nobody is accountable, important maintenance is always postponed.
What InfoServ monitors
Website monitoring, backups and support in one care plan.
Monitoring is platform-neutral. WordPress maintenance can include deeper update and status data through the InfoServ agent; other platforms remain supported for public checks and managed website updates.
Uptime monitoring
Automated availability checks and mapped outage alerts.
SSL certificate
Certificate status and expiry visibility before it becomes urgent.
Response time
Routine performance checks to identify obvious degradation.
Security monitoring
Baseline security checks and findings that need human attention.
Backup status
Recorded backup activity and follow-up when evidence is overdue.
Website support
A monthly record of work completed and recommendations for what should happen next.
Choose your plan
Choose the Website Care plan your website needs now.
All prices are monthly. InfoServ confirms platform compatibility and onboarding requirements before activation.
Basic Care
R800/month
Reliable maintenance for an essential business website.
- Maintenance and update review
- Uptime and SSL monitoring
- Backup status and monthly report
Most popular
Pro Care
R1,800/month
Maintenance plus hands-on content and search support.
- Everything in Basic
- Two content hours
- SEO monitoring
Growth Care
R3,200/month
Ongoing maintenance and structured website growth.
- Everything in Pro
- Monthly SEO content
- Conversion optimisation
Unsure? Run the free health check first or read our guide to website maintenance costs in South Africa.
Plan comparison
Know what is included before you start.
| Website Care service | Basic | Pro | Growth |
|---|---|---|---|
| Uptime monitoring | Included | Included | Included |
| Core maintenance and update review | Included | Included | Included |
| Backup status and monthly report | Included | Included | Included |
| Content support | — | 2 hours | 2 hours |
| SEO monitoring | — | Included | Included |
| Monthly SEO content | — | — | Included |
| Conversion optimisation | — | — | Included |
Example monthly report
The work does not disappear into a black box.
Your portal and report show website status, maintenance activity, findings and recommendations in plain language.
- Availability
- Backup status
- Updates completed
- Security findings
- Page speed
- Search performance
- Work completed
- Next actions
WEBSITE CARE · EXAMPLEMonthly summary
What changed this month
Evidence of maintenance and a clear priority for the month ahead.
WebsiteMonitored
BackupReviewed
MaintenanceRecorded
Completed
Updates and maintenance notes appear here.
RecommendedPrioritised next action appears here.
Onboarding
Start online in four clear steps.
- 1
Select a plan
Choose the maintenance level that fits.
- 2
Send business details
We confirm the website and platform.
- 3
Authorise securely
Receive the agreement, PayFast payment step and access instructions.
- 4
Monitoring begins
InfoServ completes the baseline and activates your portal.
Frequently asked questions
Before you hand over your website.
No. InfoServ supports WordPress, Shopify, Webflow, Wix, static sites and custom platforms. WordPress can provide deeper automated maintenance information through the optional InfoServ agent.
Not automatically. We first review the current hosting environment. A move is only recommended when the existing provider prevents reliable maintenance, security or recovery.
Yes. The plans are designed as recurring monthly services. The service agreement explains notice periods, included work and responsibilities before activation.
Do not send passwords through this form or ordinary email. After signup, InfoServ sends secure access-request instructions for the accounts required during onboarding.
Uptime monitoring alerts InfoServ. The response depends on the incident, your platform and the selected plan. Outages and recoveries can also be recorded in your client portal.
Yes. You can move to a different plan when your content, SEO or optimisation needs change.
Start Website Care
Choose the plan. We’ll handle the secure setup.
This request does not ask for website passwords or charge your card. InfoServ will confirm the website, send the service agreement and provide the PayFast authorisation step.
- 1Submit only your business and website details.
- 2Receive the agreement and secure access instructions.
- 3Authorise the monthly payment through PayFast.
- 4Track onboarding and ongoing value in your portal.
Still deciding?
See what your website needs first.
Run the free health check, then choose a plan with better information.
Check My Website →Have a complicated website?
Talk to InfoServ
We can review custom integrations, ecommerce requirements and complex hosting before you commit.
info@infoserv.co.za081 237 3231